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  • Courses
    • Level 1 – The Basics
    • Level 2 – Maintenance Servicing
    • Level 3 – Fault Finding
    • Level 5 – Servicing Chronograph Watches
    • Redeem A Gift
  • Videos
    • All Watch Repair Videos
      • Watch Movement Servicing
      • Watch Repair Techniques
      • Watch Building
      • Watch & Movement Reviews
      • News & Announcements
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  • Courses
    • Level 1 – The Basics
    • Level 2 – Maintenance Servicing
    • Level 3 – Fault Finding
    • Level 5 – Servicing Chronograph Watches
    • Redeem A Gift
  • Videos
    • All Watch Repair Videos
      • Watch Movement Servicing
      • Watch Repair Techniques
      • Watch Building
      • Watch & Movement Reviews
      • News & Announcements
    • Course Bonus Videos
      • Level 1 Bonus Videos
      • Level 2 Bonus Videos
  • Help & Info
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    • Contact Us
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  • Courses
    • Level 1 – The Basics
    • Level 2 – Maintenance Servicing
    • Level 3 – Fault Finding
    • Level 5 – Servicing Chronograph Watches
    • Redeem A Gift
  • Videos
    • All Watch Repair Videos
      • Watch Movement Servicing
      • Watch Repair Techniques
      • Watch Building
      • Watch & Movement Reviews
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    • Course Bonus Videos
      • Level 1 Bonus Videos
      • Level 2 Bonus Videos
  • Help & Info
    • Frequently Asked Questions
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HomeHelp & InformationQuestions In General

Here are some common questions we get In General...

Here are some common questions In General that we get asked. If you click on any of the links below, you will be taken to our answer for that question.

If you can’t find the help you are looking for then please do reach out to us – you can contact us here.

Do you offer one-to-one mentoring?
How often should a watch be serviced?
Does purchasing the Discount Bundle entitle me to your future courses?
Does this course provide a recognized qualification?
Do you offer courses in any other language than English?
I have a question about my course – how can I get help?
Is there a recommended toolkit available?
Where can I purchase tools and watch parts?
Can I download the videos to watch offline?
Is this a DVD course?
Can you teach on a particular movement?
When I enrol on a course, how long do I have access for?
Which movement do you recommend to practice with?
Are the Watch repair course FREE and LEVEL 1 the same?
Why US $? Can’t I pay in my home currency?
I have purchased a course, what do I do now?
Do you do repairs for customers?
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